24/7 Message Center When you are out of the office or leave for the day, your “extra” staff are on duty at The Hadrian Corporation. We will professionally manage every telephone call that comes in over your office line, presenting a compassionate and caring image. The heart of our business remains managing the telephone calls that our clients receive. Appointment Scheduling Whether it’s to schedule an appointment for a patient or to show a property. We can set all of your appointments. Providing us online web access allows us to integrate into your system to schedule, cancel or remind your clients of their appointments, thereby allowing you to offer this service to callers on a 24-hour basis. Telephone Directory/Information Line Service Our staff will answer telephone calls over your main number and then transfer to the appropriate extension within your office. In the event we are unable to reach the person or department, we will take a message and handle the call according to your guidelines. Overflow Service (Back-Up Receptionist) We can serve as back up to your office. Your calls can overflow from your office to ours, providing a permanent solution to coverage due to power outages, sudden influxes of calls, or staff running late. We will take messages and send them to you immediately.MSM (MiSecure Messaging) This new service allows you to consolidate your mobile devices. You can send and receive interactive HIPAA and HITECH secure messages through the MiSecure application. This allows you to communicate quickly and easily, while protecting your information and your organization. Translation Line We understand the demand for diverse language skills. We have a translation line in place to help ensure we can handle all of your callers and their language needs. Online Messaging
Web access service: we can log into your system,
take and or enter messages, and update in real time
Internet: this service allows us you to receive your
messages through e-mail(s).
SMS (Short Message Service): this service allows us
you to receive messages through a mobile device.
We offer options for you to respond with our 2 way
messaging feature or verification code response
If your company requires a communications
service that is not listed above, let us design a
custom solution for you.